Click and Collect

CONTACTLESS, FAST, EASY AND FREE!
  
    

Curbside Pickup Hours

Sun 12:00 PM to 4:00 PM

Mon 7:00 PM to 9:00 PM

Tue 7:00 PM to 9:00 PM

Wed 7:00 PM to 9:00 PM

Thu 7:00 PM to 9:00 PM

Fri 7:00 PM to 9:00 PM

Sat 12:00 PM to 4:00 PM

 

 

 Get it fast and free, ready within 24 hours.*

Loyola Click and Collect Process


Curb-side Pickup Instructions
 
1. Shop online and choose “Pick up” as a delivery method upon checkout. Please note all orders must be placed & paid online. There is no pay-in-person option currently for Pickup.
  
2. Receive your “Order is ready for pickup” email. Please wait for this notification before visiting our LOYOLA® studio aka “our house” to collect.
  
3. Drive up and park outside our studio in South Auckland, located 2 minutes away from the Southern Motorway Takanini Exit.
Address: 2/37 Mahia Road, Manurewa Auckland 2102
(Tip: Our studio is in front of the Marley Building between Gate 2 and solar speed sign.)
 
4. Let us know when you arrive via call/text 021-0220-6842, and wait in the car. We will either pass your item through your car window with proper physical distancing or leave your item in front of our white gate. Please have your email order # handy for verification (on your phone is fine).
   
     

FAQs


Are there other Pickup locations?
No sorry, Pickup order service is only available at the LOYOLA studio in Auckland, New Zealand.
  
Is Pickup option a FREE service?
Yes – The Curbside Pickup is FREE with no minimum amount of purchase.
  
Are all products available for Pickup?
Yes.
  
What time can I pick up my order?
Please wait for your confirmation email before showing up – normally sent within 24 hours of placing your order (Weekdays 7PM-9PM & Weekends 12PM-4PM)
 
I forgot to collect my items. Can I pick them up tomorrow?
Yes, you can, as long as it is within the time window and you follow the Curbside Pickup Instructions.
 
How long do you hold Pickup orders?
We hold Pickup orders for 10 calendar days after you receive your collection notification. If you do not collect your order within 10 calendar days we cancel the items and refund the order back to the payment method used when placing your order.

What do I need to bring to collect my Pickup order?
Please bring your order collection notification (on your phone is fine).
  
Can someone collect my Pickup order for me?
Yes - family and friends can collect your order on your behalf. Just make sure they bring the copy of the order collection notification.


    

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